Technical Support
Technical support
Installation issues? Dull or dying plants? Irrigation queries? An influx of pests?
Whatever your problem, our technical support team are here to help, because unlike many of our competitors, Biogrow substrates has a vested interest in the success of its clients.
With our complementary technical support service – offered both remotely and in the field – we help our clients get the full potential from their growbags, and with careful maintenance, enjoy bumper yields and fruitful harvests from future crops.
Technical Support for you
Whether you’re new to soilless farming and first-time users of our products, are experimenting with a new crop, or simply facing practical challenges in the field or in a polyhouse that you can’t overcome, our technical support team are here to help. Our resources, knowledge base, and enthusiasm for what we do, can help you combat a wide range of problems with practical, effective, and reliable solutions.
Our technical support team
Comprised of trained agronomists (both overseas and local), experienced growers from our headquarters in France, and local substrate experts, our technical support team are here to make sure no question goes unanswered, and that all of our clients are able to use our growbags with confidence.
From growbag installation and crop planting, right through to harvest, we’ll be here to guide you on your growing journey. Here’s what our technical support service can provide for you:
- Step-by-step guidance for growbag installation (this can be notoriously difficult for inexperienced users, and if installed wrongly, can negatively impact an entire crop)
- Troubleshooting for a variety of plant and substrate problems (if our local team don’t have the answers, our overseas team will!)
- Tips and tricks for maintaining healthy plants from experienced growers
- Personalized guidance from growbag installation right through to harvest, and everything in between
- Emergency assistance for a problem that simply can’t wait
Growing our way
Growers at heart, with our parent company, www.rougeline.com, operating one of France’s largest heated greenhouses and distributing fruits and vegetables all over the world, we are uniquely placed to help local growers get the very best from their substrates, and their crops. And because we’re growers, our desire to see thriving plants, juicy fruits, and vibrant vegetables means that we’ll never simply sell our substrates to clients, then leave them to guess their way to a greater yield while we sit back and count our profits – that isn’t the Biogrow way.
Our valued clients are everything to us, and with the future of farming in India being entirely dependent on them, you can see why it simply makes sense for us to help growers achieve their goals; for us, for them, for everyone!
How to contact our technical team
We’re never more than a phone call away, even if you feel your problem to be small or irrelevant, and as we live, breathe, and sleep cocopeat, you can rest assured you’ll never be disturbing us!
So, whatever your problem or query, call a member of our team on +91 91 08 80 36 85 and we’ll schedule a personalized consultation – either over the phone, or where possible, on site – to get you the help you need.
Installation issues? Dull or dying plants? Irrigation queries? An influx of pests?
Whatever your problem, our technical support team are here to help, because unlike many of our competitors, Biogrow substrates has a vested interest in the success of its clients.
With our complementary technical support service – offered both remotely and in the field – we help our clients get the full potential from their growbags, and with careful maintenance, enjoy bumper yields and fruitful harvests from future crops.
Technical Support for you
Whether you’re new to soilless farming and first-time users of our products, are experimenting with a new crop, or simply facing practical challenges in the field or in a polyhouse that you can’t overcome, our technical support team are here to help. Our resources, knowledge base, and enthusiasm for what we do, can help you combat a wide range of problems with practical, effective, and reliable solutions.
Our technical support team
Comprised of trained agronomists (both overseas and local), experienced growers from our headquarters in France, and local substrate experts, our technical support team are here to make sure no question goes unanswered, and that all of our clients are able to use our growbags with confidence.
From growbag installation and crop planting, right through to harvest, we’ll be here to guide you on your growing journey. Here’s what our technical support service can provide for you:
- Step-by-step guidance for growbag installation (this can be notoriously difficult for inexperienced users, and if installed wrongly, can negatively impact an entire crop)
- Troubleshooting for a variety of plant and substrate problems (if our local team don’t have the answers, our overseas team will!)
- Tips and tricks for maintaining healthy plants from experienced growers
- Personalized guidance from growbag installation right through to harvest, and everything in between
- Emergency assistance for a problem that simply can’t wait
Growing our way
Growers at heart, with our parent company, www.rougeline.com, operating one of France’s largest heated greenhouses and distributing fruits and vegetables all over the world, we are uniquely placed to help local growers get the very best from their substrates, and their crops. And because we’re growers, our desire to see thriving plants, juicy fruits, and vibrant vegetables means that we’ll never simply sell our substrates to clients, then leave them to guess their way to a greater yield while we sit back and count our profits – that isn’t the Biogrow way.
Our valued clients are everything to us, and with the future of farming in India being entirely dependent on them, you can see why it simply makes sense for us to help growers achieve their goals; for us, for them, for everyone!
How to contact our technical team
We’re never more than a phone call away, even if you feel your problem to be small or irrelevant, and as we live, breathe, and sleep cocopeat, you can rest assured you’ll never be disturbing us!
So, whatever your problem or query, call a member of our team on +919108803685 and we’ll schedule a personalized consultation – either over the phone, or where possible, on site – to get you the help you need.